Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I try to open Firefox, error message "api.xmarks.com:443 uses and invalid security certificate" appears and Mozilla does not start. How do I solve this problem?

  • 1 antwoord
  • 130 hierdie probleem
  • 1 view
  • Laaste antwoord deur Ziggy Maes

more options

I've installed "xmarks" on my desktop. It was working fine for last two months. However, since today morning I'm facing this problem. How do I add this exception, if Mozilla is not opening?

I've installed "xmarks" on my desktop. It was working fine for last two months. However, since today morning I'm facing this problem. How do I add this exception, if Mozilla is not opening?

All Replies (1)

more options

Hi there,

The problem seems to be related to xmarks and not to Firefox. You could add an exception by attempting to open Firefox in Diagnose Firefox issues using Troubleshoot Mode . However, if you contact them they might take a look at it and confirm whether it's related to Firefox or xmarks.

Regards, Ziggy