We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

ALL of my Bookmarks have all of a sudden just disappeared! I thought that using "Firefox sync" was supposed to eliminate problems like this. I can't seem to find any way to restore my bookmarks either. What can I do?

  • 2 antwoorde
  • 7 hierdie probleem
  • 15 views
  • Laaste antwoord deur mspaenle

more options

I have imported my contacts to IE before I ever installed Firefox. Now I have Firefox v3.6.1 & Sync installed & had been using for at least 2 months. Two days ago all my bookmarks were gone. I've exited the browser & reset my computer all to no avail.

I have imported my contacts to IE before I ever installed Firefox. Now I have Firefox v3.6.1 & Sync installed & had been using for at least 2 months. Two days ago all my bookmarks were gone. I've exited the browser & reset my computer all to no avail.

All Replies (2)

more options

You can try these steps, choosing the next one if a previous one didn't solve the problem:

  • In Bookmarks - Organise bookmarks window, click import/backup button, see whether anything is listed in backup menu.
  • In profile folder, check whether places.sqlite file has a creation date before 2 days ago.
  • Click Tools - Sync now, and try steps 1 and 2 again.
more options

If you are using Firefox 10+ try this:

Under Bookmarks menu

- Show all bookmarks

- Click on the top right button in the toolbar ("Import and backup your bookmarks")

- Click on Restore

- You should see the most recent 10 or so dates on which Firefox backed up your bookmarks

- Click on the one you want and click okay

Gewysig op deur mspaenle