We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When using Firefox I cannot obtain Gmail in Standard View, only in HTML.

  • 1 antwoord
  • 9 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

jinjamiki
jinjamiki
more options

When using Firefox I cannot obtain Gmail in Standard View, only in HTML. It's OK in Chrome. How do I correct this? Firefox is my default browser.

When using Firefox I cannot obtain Gmail in Standard View, only in HTML. It's OK in Chrome. How do I correct this? Firefox is my default browser.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is usually an indication that some JavaScript aren't working properly on the Gmail site.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems