Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Priniting web pages with embedded Flash content does not print the Flash content

  • 1 antwoord
  • 51 hierdie probleem
  • 4 views
  • Laaste antwoord deur Helper7677

more options

Am I the only one that is having this issue? It seems strange that I can not find a whole lot of info on the web. I know that this was possible with either previous versions of Firefox or previous versions of the Flash plugin - don't know where the problem is. I know that it is possible to print webpages with Flash content from Internet Explorer.

Please try it out and tell me if your Firefox can print pages with embedded Flash content.

Thank you.

Am I the only one that is having this issue? It seems strange that I can not find a whole lot of info on the web. I know that this was possible with either previous versions of Firefox or previous versions of the Flash plugin - don't know where the problem is. I know that it is possible to print webpages with Flash content from Internet Explorer. Please try it out and tell me if your Firefox can print pages with embedded Flash content. Thank you.

Gewysig op deur sleoni

All Replies (1)

more options

I do not know the reason that the embedded image of the video will not print from Firefox but will print from IE8.

If you just need an image of the page (not the browser frame or full desktop), the FireShot extension will do that. I have been using FireShot for some time and am quite happy with the results. I have tested it on www.speedtest.net results page and www.youtube.com on my system and it worked. With Fireshot, you can add notations and print or save the image (full screen or just visible area). Do not opt for the paid "Pro" version, just use the free version. If you use it, you may want to block outgoing connection to screenshot-program.com in your firewall; I do not know why it tries to make that contact with it each screen capture, but it works fine with the firewall blocking the outgoing connection.

FireShot: https://addons.mozilla.org/en-US/firefox/addon/5648/



The information submitted with your question indicates that you have out of date plugins with known security issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post.

  • Adobe PDF Plug-In For Firefox and Netscape
  • Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers
  1. Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
    • Note: plugin check page does not have information on all plugin versions
  2. Update Adobe Reader (PDF plugin):
    • From within your existing Adobe Reader (if you have it already installed):
      • Open the Adobe Reader program from your Programs list
      • Click Help > Check for Updates
      • Follow the prompts for updating
      • If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    • Download complete installer (if you do NOT have Adobe Reader installed):
      • Use Firefox to download and SAVE the installer to your hard drive from the link in the article below
      • On the Adobe page, un-check any extra items (i.e. Free McAfee® Security Scan Plus) then click Download button
      • If you see message just under tabs, DO NOT click the Allow button, instead click below that where it says "click here to download".
      • Click "Save to File"; save to your Desktop (so you can find it)
      • After download completes, close Firefox
      • Click the installer you just downloaded and allow the install to continue
        • Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
      • Download link and more information: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
    • After the installation, start Firefox and check your version again.
  3. Update Java: