Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I try to log onto facebook.com I am redirected to b.static.ak.fbcdn.net and the page loads very slowly and looks like dos.

  • 1 antwoord
  • 13 hierdie probleem
  • 3 views
  • Laaste antwoord deur cor-el

more options

What more can I do - emptied cache, history, cookies. Run virus scan and malaware checker. This has only been happening the last few days. I type the address or use my bookmark and instead of going to facebook.com/home etc to log in down the bottom of my screen it changes to b.static.ak.fbcdn.net and everything slows - I am on adsl2 and the load is slower that the old 56K modem connected to dial up of years ago.

Running Windows XP, avast anti-virus,

If you can tell me how to fix this, then I will also be able to fix the ebay that just wants to connect to ebaystatic.com and then tells me the page won't load. At least Facebook loads, sort of. With the ebay static problem I cannot even access any ebay sites to try and ask the question. With facebook, when I tried to access the troubleshooting, I just got redirected, via the static etc address to my home page.

Access to my other sites, have no problems. I have checked on line and these addresses seem to actually belong to the companies but there is no information accessible to actually tell my computer that I do no want to use the static portal addresses.

What more can I do - emptied cache, history, cookies. Run virus scan and malaware checker. This has only been happening the last few days. I type the address or use my bookmark and instead of going to facebook.com/home etc to log in down the bottom of my screen it changes to b.static.ak.fbcdn.net and everything slows - I am on adsl2 and the load is slower that the old 56K modem connected to dial up of years ago. Running Windows XP, avast anti-virus, If you can tell me how to fix this, then I will also be able to fix the ebay that just wants to connect to ebaystatic.com and then tells me the page won't load. At least Facebook loads, sort of. With the ebay static problem I cannot even access any ebay sites to try and ask the question. With facebook, when I tried to access the troubleshooting, I just got redirected, via the static etc address to my home page. Access to my other sites, have no problems. I have checked on line and these addresses seem to actually belong to the companies but there is no information accessible to actually tell my computer that I do no want to use the static portal addresses.

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

See also http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Extension_issues


Do a malware check with a few malware scan programs.
You need to use all programs because each detects different malware.
Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website