Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I click a link that goes to a "gif" file/page, it won't open; how do I fix this?

  • 1 antwoord
  • 4 hierdie probleem
  • 4 views
  • Laaste antwoord deur cor-el

more options

Ever since I've used Firefox, when I click on certain links, and the tab shows "gif", the page is blank. This happens with all kinds of web sites: in TripAdvisor when trying to access certain hotel web pages. Just today when on Delta, as I tried to click and access the store links in their SkyMiles shopping program (like Bloomingdales!).

Here is the tab info from the Delta example: " click (GIF Image, 1x1 pixels)" Some variation of this appears with a blank page. It's frustrating, as these are not suspicious sites! Also I just got Windows 7, so it's happened with both XP and Win-7. What can I do to prevent this and get to the site I want? Thanks!

Ever since I've used Firefox, when I click on certain links, and the tab shows "gif", the page is blank. This happens with all kinds of web sites: in TripAdvisor when trying to access certain hotel web pages. Just today when on Delta, as I tried to click and access the store links in their SkyMiles shopping program (like Bloomingdales!). Here is the tab info from the Delta example: " click (GIF Image, 1x1 pixels)" Some variation of this appears with a blank page. It's frustrating, as these are not suspicious sites! Also I just got Windows 7, so it's happened with both XP and Win-7. What can I do to prevent this and get to the site I want? Thanks!

All Replies (1)

more options

Some firewalls like Kaspersky can block content and send a 1x1 GIF image instead.

Kaspersky: Protection > Firewall > Filtration system: disable the "Banner Ad Blocker"

See Configuring Kaspersky Internet Security and Configure firewalls so that Firefox can access the Internet

Gewysig op deur cor-el