Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why is Firefox.exe still running after Firefox 3.6 closure in Windows XP

  • 1 antwoord
  • 30 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

In Windows XP, I exit Firefox 3.6 and the browser disappears. However, when I later try to restart Firefox it will not start. In Task Manager, I checked processes tab and see "Firefox.exe" is still running. To restart Firefox, I have to stop the "Firefox.exe" process from running in Task Manager. Then, Firefox will restart normally. Some times Firefox will close properly, but several times a week, it closes the browser on my desktop but keeps running in the background.

I have disabled or uninstalled all but 3 add-ons: Adblock Plus; Quick Page Zoom; and Webmail Ad Blocker. All of these add on's are up to date versions.

I have cleaned the cache and run multiple malware and antivirus programs. I have run "Chkdsk" and defragmented my hard drive. I have also run Windows Registry Pro to clean out any problems there.

Oddly, my wife's PC has the same operating system and the same Firefox version. She is having the same problem. She closes Firefox and it disappears. Later on, she tries to restart Firefox, but cannot. I checked her running processes and see "Firefox.exe" is still running.

In Windows XP, I exit Firefox 3.6 and the browser disappears. However, when I later try to restart Firefox it will not start. In Task Manager, I checked processes tab and see "Firefox.exe" is still running. To restart Firefox, I have to stop the "Firefox.exe" process from running in Task Manager. Then, Firefox will restart normally. Some times Firefox will close properly, but several times a week, it closes the browser on my desktop but keeps running in the background. I have disabled or uninstalled all but 3 add-ons: Adblock Plus; Quick Page Zoom; and Webmail Ad Blocker. All of these add on's are up to date versions. I have cleaned the cache and run multiple malware and antivirus programs. I have run "Chkdsk" and defragmented my hard drive. I have also run Windows Registry Pro to clean out any problems there. Oddly, my wife's PC has the same operating system and the same Firefox version. She is having the same problem. She closes Firefox and it disappears. Later on, she tries to restart Firefox, but cannot. I checked her running processes and see "Firefox.exe" is still running.

All Replies (1)

more options