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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

screen locks up when I go to clear recent history

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  • 8 hierdie probleem
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when I go to clear recent history in the tools menu, the screen locks up and I have to restart the computer

when I go to clear recent history in the tools menu, the screen locks up and I have to restart the computer

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:


You may need to delete the corresponding files in the Firefox Profile Folder yourself.