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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Will not open as says already running. Systemrestart does not work.

  • 1 antwoord
  • 4 hierdie probleem
  • 2 views
  • Laaste antwoord deur Abbas

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When attempting to open Firefox the following message appears:

Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

Restart does not solve the problem

When attempting to open Firefox the following message appears: Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. Restart does not solve the problem

All Replies (1)

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To fix the problem, do the following - 1. First go to task manager and ensure that all instances of Firefox.exe are killed.

the rest of the recommendations were deleted by a moderator - I don't know if this posting was intended as "cute" or not, but advising a Firefox user to delete all their Firefox personal data files is wrong

Gewysig op deur the-edmeister