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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Cannot print coupons from SmartSource with FireFox 3.6.14

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I was just upgraded to Firefox 3.6.14 and suddenly I cannot print coupons from SmartSource. I keep getting the message that Java is disabled but it is not. I uninstalled Java and reinstalled it and still get the problem. I can successfully print from Internet Explorer.

I've never had a problem with this until the 3.6.14 upgrade. On the Java web site, it said if you're getting an error message and you recently upgraded Firefox, download an update so I did that too. No help. I've restarted Firefox after each change.

I was just upgraded to Firefox 3.6.14 and suddenly I cannot print coupons from SmartSource. I keep getting the message that Java is disabled but it is not. I uninstalled Java and reinstalled it and still get the problem. I can successfully print from Internet Explorer. I've never had a problem with this until the 3.6.14 upgrade. On the Java web site, it said if you're getting an error message and you recently upgraded Firefox, download an update so I did that too. No help. I've restarted Firefox after each change.

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There's a Bug in 3.6.14 with Java. A quick patch is being tested for a 3.6.15 release, but no date is set for that release. Probably early next week.