Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I can't open FF and get message: Error: a is undefined

  • 2 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur JoanBrevard

JoanBrevard
JoanBrevard
more options

FF won't open, even if in safe mode. Under FF, I get an error box with the message "Error: a is undefined" the error info is "Source File: http://www.google.com/extern_js/f/CgJlbhICdXMrMFo4ACwrMA44ACwrMBc4ACwrMDw4ACwrMFE4ACwrMFk4ACwrMAo4AEBdmgICcHMsKzAWOAAsKzAZOAAsKzAlOAAsKzAqOAAsKzArOAAsKzA1OAAsKzBAOAAsKzBBOAAsKzBNOAAsKzBOOAAsKzBTOAAsKzBUOAAsKzBfOAAsKzBjOAAsKzBpOAAsKzB0OAAsKzAdOAAsKzBcOAAsKzAYOAAsgAI8kAI2/BFKlF3L_Vtk.js Line: 333" What is solution?

FF won't open, even if in safe mode. Under FF, I get an error box with the message "Error: a is undefined" the error info is "Source File: http://www.google.com/extern_js/f/CgJlbhICdXMrMFo4ACwrMA44ACwrMBc4ACwrMDw4ACwrMFE4ACwrMFk4ACwrMAo4AEBdmgICcHMsKzAWOAAsKzAZOAAsKzAlOAAsKzAqOAAsKzArOAAsKzA1OAAsKzBAOAAsKzBBOAAsKzBNOAAsKzBOOAAsKzBTOAAsKzBUOAAsKzBfOAAsKzBjOAAsKzBpOAAsKzB0OAAsKzAdOAAsKzBcOAAsKzAYOAAsgAI8kAI2/BFKlF3L_Vtk.js Line: 333" What is solution?

Gekose oplossing

  • "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

Lees dié antwoord in konteks 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Gekose oplossing

  • "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

JoanBrevard
JoanBrevard Vraag-eienaar
more options

Clearing the Cache as described worked. Thank you very much.