Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How do you remove a untrusted addon from the prompt to install list?

  • 1 antwoord
  • 6 hierdie probleem
  • 8 views
  • Laaste antwoord deur DHK79

more options

When a web-site tries to load an addon, you get a prompt which clearly says only allow addons from trusted sites. This is clearly an UNTRUSTED addon (already prompting for installation with suspicious behavior), which I do not want ever installed. So I did not click the "Allow" button and just exited the prompt window. Now the prompt returns for every website, with just the requesting site name being changed. There is no doubt in my mind that this is malware, but I can't find a way to get Firefox to stop asking me to allow its installation.

When a web-site tries to load an addon, you get a prompt which clearly says only allow addons from trusted sites. This is clearly an '''UNTRUSTED''' addon (already prompting for installation with suspicious behavior), which I do not want ever installed. So I did not click the "Allow" button and just exited the prompt window. Now the prompt returns for every website, with just the requesting site name being changed. There is no doubt in my mind that this is malware, but I can't find a way to get Firefox to stop asking me to allow its installation.

All Replies (1)

more options

I found it. Game Play Labs installed an EXTENSION disguised as a Video Codec which was giving the continued prompt to install the plug-in.