Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My wife accidentally downloaded the Chinese version of Firefox, do I have to uninstall and reinstall to get the English version?

  • 3 antwoorde
  • 3 hierdie probleem
  • 2 views
  • Laaste antwoord deur TonyE

Markis
Markis
more options

We live in China - I am an American. She is fluent in English but not good with computers. In order for me to help her on her computer, I need everything in English. She accidentally installed Firefox in Chinese.

Do we have to uninstall it then reinstall it to get the English version or is there another way?

Thank you, Markis

We live in China - I am an American. She is fluent in English but not good with computers. In order for me to help her on her computer, I need everything in English. She accidentally installed Firefox in Chinese. Do we have to uninstall it then reinstall it to get the English version or is there another way? Thank you, Markis

All Replies (3)

TonyE
TonyE
  • Moderator
more options

You can uninstall the Chinese version, then install the English version, available from http://www.mozilla.com/en-US/firefox/all.html

Markis
Markis Vraag-eienaar
more options

I know that! That is NOT my question. My question is MUST I do that?

TonyE
TonyE
  • Moderator
more options

That is the best way. When you uninstall Firefox using the default settings it does not remove your user data such as bookmarks and passwords. They will be available when you re-install Firefox. Just make sure you do not choose the option to "Remove my Firefox personal data and customizations".

Gewysig op deur TonyE