Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Cannot load http://uk.yahoo.com/. Firefox states: "This website goes not supply identity information". How can I view my Yahoo account on Firefox?

  • 2 antwoorde
  • 12 hierdie probleem
  • 1 view
  • Laaste antwoord deur Ade7

Ade7
Ade7
more options

As above: I cannot view Yahoo on Firefox. I'm using Windows Vista OS, broadband connection. I don't get any error message as such - the browser just displays a blank page. When I hover mouse over address bar I get the pop-up: "This website goes not supply identity information".

As above: I cannot view Yahoo on Firefox. I'm using Windows Vista OS, broadband connection. I don't get any error message as such - the browser just displays a blank page. When I hover mouse over address bar I get the pop-up: "This website goes not supply identity information".

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

See:

Ade7
Ade7 Vraag-eienaar
more options

Hi Cor-el,

I did as you suggested - clearing cache and checking the themes and cookies - but to no avail: Yahoo.co.uk still does not appear in Firefox. I have a few cookies on system that are related to online banking security, so clearly I am hesitant to remove them. Could they be the cause?