Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I have weird cursor marks underneath text boxes........

  • 4 antwoorde
  • 3 hierdie probleem
  • 12 views
  • Laaste antwoord deur suzyelizabeth

more options

I have been getting these weird cursor marks underneath anything I type in any kind of text box I open. Once I click off the box, the "marks" disappear. It is VERY distracting! This doesn't happen in IE or other browsers. I am attaching two photos and if anyone can please help, that'd be awesome! Thanks all!Photo #1

Photo #2

I have been getting these weird cursor marks underneath anything I type in any kind of text box I open. Once I click off the box, the "marks" disappear. It is VERY distracting! This doesn't happen in IE or other browsers. I am attaching two photos and if anyone can please help, that'd be awesome! Thanks all![http://img.photobucket.com/albums/v495/suzyelizabeth/FirefoxIssue2.jpg Photo #1] [http://img.photobucket.com/albums/v495/suzyelizabeth/FirefoxIssue.jpg Photo #2]

Gewysig op deur suzyelizabeth

All Replies (4)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

In Firefox 4 Safe mode disables extensions and disables hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.


In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
more options

Alright, so disabling the Add-on features worked. Now how do I figure out which one was the culprit?

more options

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
more options

Now, it's reappearing :-( I have to figure it out somehow.