Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I am unable to download most recent update.

  • 4 antwoorde
  • 4 hierdie probleem
  • 2 views
  • Laaste antwoord deur silkphoenix

more options

Window that shows downloading; progress just hangs on "connecting to server". The bar continues to move across the window, over and over again (so far for 15 minutes).This occurs on 2 different computers which are on 2 different internet connections. I've tried to download multiple times. Please Help.

Window that shows downloading; progress just hangs on "connecting to server". The bar continues to move across the window, over and over again (so far for 15 minutes).This occurs on 2 different computers which are on 2 different internet connections. I've tried to download multiple times. Please Help.

All Replies (4)

more options

I noticed that you have the plug-in "BrowserPlus" installed. Try to disable it and then download again to see if that helps: Tools > Add-ons > Plug-ins


FYI, According to its website, it does not support Firefox 4, maybe that's the problem.

more options

I am sorry, forgot to include the link:


http://browserplus.yahoo.com/support/

more options

Thanks very much. I've uninstalled Browser Plus. Now, I guess I just have to wait for Firefox to attempt the update.

more options

You don't need to wait. You can go to:


Help > About Firefox and CLICK "Check for Updates".