Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When uninstalling FF due to a trojan, I lost my bookmarks. Is there any way to get them back?

  • 3 antwoorde
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

I was warned by McAfee that I suddenly had acquired a Trojan while on Firefox. A window popped up and would not close. I restarted my computer, but it would automatically restart FF, too. I had to uninstall FF to make it go away, losing all my bookmarks. I have reinstalled FF because we love it. Is there any way to restore my bookmarks? Would FF have any record of us anywhere and be able to restore them? We had tons for personal and business use...

I was warned by McAfee that I suddenly had acquired a Trojan while on Firefox. A window popped up and would not close. I restarted my computer, but it would automatically restart FF, too. I had to uninstall FF to make it go away, losing all my bookmarks. I have reinstalled FF because we love it. Is there any way to restore my bookmarks? Would FF have any record of us anywhere and be able to restore them? We had tons for personal and business use...

All Replies (3)

more options

That seems only to apply if you have not uninstalled and reinstalled Firefox, which is what I did. I cannot bring them over from anywhere. Can't find them!

more options

Did you remove personal data while uninstalling Firefox ?

If not then your profile folder should still be there.


Go to: Control Panel > Folder Options > "View" tab > under "Hidden files and folders", select "Show hidden files and folders"
To see the file extensions of all files uncheck the box "Hide extensions for known file types"

  • XP: C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\