Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Using Windows XT and running FF 4.0 (Yahoo Edition 1.8), I am asked to download "the update", but the "application" never seems to take. Is something blocking it?

sidgilligan
sidgilligan
more options

After the download, the application screen just shows the "green worm" running across the top for many minutes until I either "hide" it or X it out.

After the download, the application screen just shows the "green worm" running across the top for many minutes until I either "hide" it or X it out.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

There is a 4.0.1 update for Firefox 4.0. I don't know why automatic update isn't working for you, but you could try these troubleshooting articles and cor-el's post in the earlier thread:

Software Update Failed | Troubleshooting | Firefox Help

Software Update - MozillaZine Knowledge Base

Firefox is unable to "update" when an automatic message arrives. I've uninstalled & reinstalled Mozilla. Still, no ability to update. | Firefox Support Forum | Firefox Help

Any luck?