Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Unsupported version for FedTraveler.com

phochla
phochla
more options

I access "FedTraveler.com" from my iMac using Firefox. When I opened Firefox I was asked to upgrade to Firefox 4.0 which I did. When I tried to access FedTraveler.com I got a window declaring I was using an unsupported version of Firefox (they support version 3.0, 3.5 and 3.6). I was unable to proceed. Can I revert to one of the supported versions and how would I do that?

I access "FedTraveler.com" from my iMac using Firefox. When I opened Firefox I was asked to upgrade to Firefox 4.0 which I did. When I tried to access FedTraveler.com I got a window declaring I was using an unsupported version of Firefox (they support version 3.0, 3.5 and 3.6). I was unable to proceed. Can I revert to one of the supported versions and how would I do that?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Here's the process to roll back:

First, I recommend backing up your Firefox settings in case something goes wrong. See Backing up your information. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older

Close Firefox 4.

You could install Firefox 3.6 over it (many have reported success) or you could uninstall Firefox first. If you uninstall, do not remove your personal data and settings, just the program.

Unless you have installed an incompatible add-on, Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.

Note: I haven't actually tried this myself!