Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I select some websites to open, the html screen appears instead of the website? I need help fixing this problem.

  • 1 antwoord
  • 5 hierdie probleem
  • 4 views
  • Laaste antwoord deur cor-el

rickyhill50
rickyhill50
more options

The technician from my internet provider said that I'm seeing the programming "behind" the webpage- he said it's the html information that I'm seeing.

The technician from my internet provider said that I'm seeing the programming "behind" the webpage- he said it's the html information that I'm seeing.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).