Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

my firefox start page-- Urgent..... I down loaded the new version, I still get the urgent message

  • 4 antwoorde
  • 4 hierdie probleem
  • 8 views
  • Laaste antwoord deur 0987

more options

First off, I'm NOT a computer guy! My firefox starting page as a message under the search box: It states--- URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it’s fast and free!

So, I clicked on the link to download the new version, I saved the file and I still get that message, how do I make my laptop safer?

First off, I'm NOT a computer guy! My firefox starting page as a message under the search box: It states--- URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it’s fast and free! So, I clicked on the link to download the new version, I saved the file and I still get that message, how do I make my laptop safer?

All Replies (4)

more options
more options

How do I do that? Like I said, the box asked me if I wanted to save the file and I clicked "yes". Did that download the file? Or do I have to do some more with the saved file?

Thank you.

more options

Locate the Firefox_setup.exe file that you downloaded and double-click it to start the installer.

more options

Okay, thank you, but how do I find this file? I tried to search for it but I don't know where to go. I really appreciate your help.