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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

inappropriate "Please enter the master password for the Software Security Device"

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  • 14 hierdie probleem
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I just upgraded to Firefox 5 and created a master password. Now, when I go to a particular web page which has no login or password requirements associated with it, I get the message "Please enter the master password for the Software Security Device." The window goes away when I click on "cancel" and I can access the web page OK. But it is annoying.

I just upgraded to Firefox 5 and created a master password. Now, when I go to a particular web page which has no login or password requirements associated with it, I get the message "Please enter the master password for the Software Security Device." The window goes away when I click on "cancel" and I can access the web page OK. But it is annoying.

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).