Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

firefox 5.0 has disabled skype's extension 5.3.0.7550 and has made it unstable

  • 2 antwoorde
  • 76 hierdie probleem
  • 1 view
  • Laaste antwoord deur tristan1106

more options

have installed latest version of firefox. installation process has disabled skype's extension 5.3.0.7550 and it has made it unstable (skype crashes down after 5-10 sec). have reinstalled skype but problem persists. have tried to reverse back to older version of firefox which seems to be impossible. use of skype is very important to me as I do have many family members who are living overseas and some of them i can contact only by using skype. could you please have look at this issue with compatibility.

have installed latest version of firefox. installation process has disabled skype's extension 5.3.0.7550 and it has made it unstable (skype crashes down after 5-10 sec). have reinstalled skype but problem persists. have tried to reverse back to older version of firefox which seems to be impossible. use of skype is very important to me as I do have many family members who are living overseas and some of them i can contact only by using skype. could you please have look at this issue with compatibility.

All Replies (2)

more options

The Skype extension for Firefox has a long history of being problematic in Firefox. Various older version of that extension have been "blocklisted" by Mozilla from time to time due to causing a high number of Firefox crashes in the last 3 or 4 years.
http://kb.mozillazine.org/Problematic_extensions

You don't need that Skype extension in Firefox to be able to use Skype or to use Firefox.

more options

when firefox updates, like yesterday, i have skype problems (people can't hear me when i call - it's not a mic problem, as this has happened before); what is the skype extension for firefox to solve it and where do i get it - thanks