Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I cannot open my Xfinity Comcast email with Mozilla Firefox 5.0. How do I fix it?

  • 6 antwoorde
  • 100 hierdie probleem
  • 32 views
  • Laaste antwoord deur jjon

otis7
otis7
more options

Comcast changed everything to Xfinity Comcast and now I cannot open my email messages with Mozilla Firefox 5.0. I can open emails with Explorer but not Mozilla Firefox. How do I fix it to open emails with Mozilla Firefox. Comcast said to contact Mozilla Firefox because emails open with Explorer so not a Comcast issue.

Comcast changed everything to Xfinity Comcast and now I cannot open my email messages with Mozilla Firefox 5.0. I can open emails with Explorer but not Mozilla Firefox. How do I fix it to open emails with Mozilla Firefox. Comcast said to contact Mozilla Firefox because emails open with Explorer so not a Comcast issue.

All Replies (6)

pmitch
pmitch
more options

I talked to Comcast today who told me that Comcast is "working diligently" to correct this problem but their email software is currently not compatible with Firefox 5.0. Told me to use IE! I don't want to use IE because of security issues.

cpdavis
cpdavis
more options

has anybody talked to Firefox? Can they do something about this? I HATE internet explorer and I'm being forced to use it. Any other suggested alternatives?

the-edmeister
the-edmeister
  • Moderator
more options

Xfinity Connect Lite works with Firefox 6.0 and 5.0, the regular "Connect" seems to be the problem. Change to Connect Lite while using IE, and then Firefox should use the "Lite" automatically.

cpdavis
cpdavis
more options

Thanks! That worked! The view is a little weird but I can use my email. Thanks!

jjon
jjon
more options

I have a desktop PC with WinXP,SP3. How do I get email from Comcast to open in Firefox12? in English

jjon
jjon
more options

How do you change IE to "Connect light"?