Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How do I roll-back to the previous version of Firefox? An auto update occurred and now one of the programs used at the office (ACT! v6.0 SwiftMail) won't run with the browser.

  • 1 antwoord
  • 3 hierdie probleem
  • 7 views
  • Laaste antwoord deur John99

TracyG_116
TracyG_116
more options

The office I work in uses a very old version of ACT!, an accounting package. This package has a component called SwiftPage, an antiquated email system that enables us to email from the ACT DB. SwiftPage runs via the web browser.

Firefox just did an auto update (that I will have to find out how to turn off) and now SwiftPage won't run as it is not compatible.

Can I "roll-back" my version of Firefox or do I have to uninstall and try to re-install an older version?

HELP!

The office I work in uses a very old version of ACT!, an accounting package. This package has a component called SwiftPage, an antiquated email system that enables us to email from the ACT DB. SwiftPage runs via the web browser. Firefox just did an auto update (that I will have to find out how to turn off) and now SwiftPage won't run as it is not compatible. Can I "roll-back" my version of Firefox or do I have to uninstall and try to re-install an older version? HELP!

All Replies (1)

John99
John99
more options

Try loading and using the add-on from this link: https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/

Many add-ons do in fact work if you force them to run. The procedure to roll-back is given in this article: installing previous versions of firefox

Unfortunately the official Firefox policy is that you downgrade to 3.6 which is supported for a while longer, and not the now unsupported Firefox 4. If after installing and running the add-on compatibility reporter you still have problems there are ways around the official policy.

I think it is absurd that Firefox 4 may be used by tens of millions of users one day and a few days later those that upgrade to Firefox 5 should be not only told not to use a now unsupported browser, if they need to revert due to problems, but are actually obstructed in attempts to do so. See also /questions/840397#answer-205154