Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Every time i log on, it says firefox says i'm unprotected, and must download new version, even though I have already downloaded it 3 times.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur James

sandyc65
sandyc65
more options

I've downloaded firefox 5.0 three times, and every time i log on to my computer, it says i am unprotected, and must install the newest version, which i have... 3 times.

I've downloaded firefox 5.0 three times, and every time i log on to my computer, it says i am unprotected, and must install the newest version, which i have... 3 times.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Help > About Firefox = what version does that window say you have installed?

James
James
  • Top 25 Contributor
  • Moderator
more options

Either you have both Firefox 5.0 and 3.5.19 installed or you useragent is stuck to the old version.

https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser