Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 2 antwoorde
  • 4 hierdie probleem
  • 6 views
  • Laaste antwoord deur roxmiuu

more options

When I load a web page which includes a video of any type, firefox crashes.

I have the following:

Processor: AMD Phenom II X4 955 Processor 3.20GHz Operating System: Windows 7 Ultimate 64-bit Display Adapters: ATI Radeon HD 5600 Series System Device: ATI I/O Communication Processor PCIBus Controller and SMBus Controller Program: ATI Catalyst Install Manager

I would very much appreciate help with this matter.

When I load a web page which includes a video of any type, firefox crashes. I have the following: Processor: AMD Phenom II X4 955 Processor 3.20GHz Operating System: Windows 7 Ultimate 64-bit Display Adapters: ATI Radeon HD 5600 Series System Device: ATI I/O Communication Processor PCIBus Controller and SMBus Controller Program: ATI Catalyst Install Manager I would very much appreciate help with this matter.

All Replies (2)

more options

Most Firefox crashes are caused by corrupt or incompatible add-ons, so this is the first thing to check if you ever have any other problems.

Disable all your add-ons then clear the cache and then restart Firefox.

If that fixes the problem, start re-enabling the add-ons one at a time, restarting Firefox after each one until the problem returns. The last addon you re-enabled could be the cause of the crashes.

than you

more options

Tried it all, nothing works. I am considering changing my ATI video card.