Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Wizard tell me to shut down Firefox before set up

  • 1 antwoord
  • 1 het hierdie probleem
  • 8 views
  • Laaste antwoord deur SafeBrowser

more options

I download the software, then it takes me to the Mozilla Firefox set up wizard. the wizard tell me that Firefox must be closed to proceed with the application. It tells me close firefox to continue? How can that be possible. Once I close firefox, everything is gone HELP

I download the software, then it takes me to the Mozilla Firefox set up wizard. the wizard tell me that Firefox must be closed to proceed with the application. It tells me close firefox to continue? How can that be possible. Once I close firefox, everything is gone HELP

All Replies (1)

more options

Firefox may be "hanging at exit".

  1. Stop the Firefox process:
  2. Why Firefox may hang:
  3. Use Firefox Safe Mode to find a problem with an Extension or Plugin:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.