Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How do I update Firefox on Asus PC?

  • 2 antwoorde
  • 4 hierdie probleem
  • 1 view
  • Laaste antwoord deur Clark

more options

I get a message that my versiob of FF is not supported by my ISP. It asks if I want "update". I do and it takes me to a download page. When I download I get a strange file that looks like it might be to generate a "tar" file. I am a Windows user normally and have no idea what to do with a tar file.

How can I update Firefox on my Asus PC?

Clark Thorp

I get a message that my versiob of FF is not supported by my ISP. It asks if I want "update". I do and it takes me to a download page. When I download I get a strange file that looks like it might be to generate a "tar" file. I am a Windows user normally and have no idea what to do with a tar file. How can I update Firefox on my Asus PC? Clark Thorp

All Replies (2)

more options

Your user agent appears to be Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.4) Gecko/2008102920 Firefox/3.0.4 so the www.mozilla.org page was serving you the Linux version.

http://www.mozilla.org/en-US/firefox/all.html and pick your language under Windows.

Though if you are really using Windows then perhaps you need to fix your user agent. https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

more options

I must apologize for the confusion. I am trying to update my wife's Asus PC (a Linux based machine). I downloaded the "update" (on the Asus) and got what appears to be some form of compressed tar file.

I just have no idea how to decompress and then use the file to update the FF Asus PC