Why is Firefox is blank when clicking on a link in certain sites?
FF 6.02 on a Mac Pro 10.6.6 and only since updating to FF 6 has this happened. Seems to be lots of sites: Verizon, GoDaddy, and many others. Any ideas?
FF 6.02 on a Mac Pro 10.6.6 and only since updating to FF 6 has this happened. Seems to be lots of sites: Verizon, GoDaddy, and many others. Any ideas?
All Replies (4)
Reload web page(s) and bypass the cache.
- Press and hold Shift and left-click the Reload button.
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Cmd + Shift + R" (MAC)
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
Ok thanks and I'll try this the next time it happens and respond after that.
I don't know how to reload the website. I have clicked in the URL and pressed enter while holding down "CMD+shift+R" but nothing happens. Do I need to do it another way?
Did you try Save mode?
You can try to disable IPv6 to see if that helps.