Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Downloading an update, I get this message," You do not have the proper permissions. Choose another save directory". How do I choose another save directory?

  • 2 antwoorde
  • 5 hierdie probleem
  • 35 views
  • Laaste antwoord deur Spaniard1010

more options

In trying to update Mozilla I get the following error message, "The file could not be saved because you do not have the proper permissions. Choose another save directory".

How do I choose another "save directory"?

In trying to update Mozilla I get the following error message, "The file could not be saved because you do not have the proper permissions. Choose another save directory". How do I choose another "save directory"?

Gekose oplossing

Press Alt+E and then N to bring up your preferences. On the general tab, tick the option 'Always ask me where to save files'

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Gekose oplossing

Press Alt+E and then N to bring up your preferences. On the general tab, tick the option 'Always ask me where to save files'

more options

Thanks. That let me change the location where I saved it. Plus I can now execute the file. Update downloaded and installed. Success

The ALT e brought up the toolbar. I picked the Tools tab, Options. Under the General tab was the Downloads options with the radio button for "Always ask me where to save files".

However, I think the problem is that when my hard drive crashed. HP created the "Valued Customer" and fixed computer under this user. Now I cannot use my Spaniard user name. The "Valued Customer" looks at Spaniard as another user that doesn't have user permissions.

Do you have any suggestions how to give Spaniard user permissions? Or how to get rid of the Valued Customer?