Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox blue screens

  • 4 antwoorde
  • 3 hierdie probleem
  • 5 views
  • Laaste antwoord deur MrTAToad

more options

My sister is have serious problems with the latest version of Firefox - Youtube videos cause the computer to blue screen after a while.

Safe mode has been tried with all the plug-ins except Flash and it still blue screens.

Flash and been re-installed as has the latest video drivers but they make no difference.

Now run out of ideas - and perhaps its time to chance browsers as no other is affected.

My sister is have serious problems with the latest version of Firefox - Youtube videos cause the computer to blue screen after a while. Safe mode has been tried with all the plug-ins except Flash and it still blue screens. Flash and been re-installed as has the latest video drivers but they make no difference. Now run out of ideas - and perhaps its time to chance browsers as no other is affected.

All Replies (4)

more options

Did you try to disable hardware acceleration in the Flash player?

See:

Flash "Display settings" window:

You can also try the Flash 11 RC: http://labs.adobe.com/downloads/flashplayer11.html

more options

No, never tried that - just reverted back to Firefox 3

more options

The reversion didn't work, and apparently Chrome crashed too. So disabling hardware acceleration will be the next thing.

more options

Now trying it with hardware acceleration turned off