Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Downloaded updated Firefox, restarted computer as directed (8 times), turned off computer overnight, but when I try to use Firefox keep getting a "restart" requirement. Firefox won't run!!!

  • 2 antwoorde
  • 15 hierdie probleem
  • 2 views
  • Laaste antwoord deur melkenduck

more options

When I click on "Yes" in response to retart request, computer restarts, but when I try to open Firefox after the restart, the same question box appears. If I check the "no" box in response to the restart question, Firefox won't open

When I click on "Yes" in response to retart request, computer restarts, but when I try to open Firefox after the restart, the same question box appears. If I check the "no" box in response to the restart question, Firefox won't open

All Replies (2)

more options
  • go to C:/Programfiles/mozilla firefox/
  • check is there any file called firefox.exe.moz-upgrade
  • if yes try to delete it and try
more options

Thanks for the response. I did something similar. I still have an .exe of an earlier version on my desktop, which I ran to re-install earlier version. Firefox wasn't happy that I went back to earlier version, but it IS running just fine.