Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

i cant run anything i download

  • 1 antwoord
  • 1 het hierdie probleem
  • 10 views
  • Laaste antwoord deur cor-el

more options

say i want to download yahoo messager ,i go to that site,click the down load,the pop up window comes ask me what i want to do,i click save file,the download window pops up,what i want to download comes up on it as canceled,i double click on it and it begins to download,once its finished im unable to open it or install it

say i want to download yahoo messager ,i go to that site,click the down load,the pop up window comes ask me what i want to do,i click save file,the download window pops up,what i want to download comes up on it as canceled,i double click on it and it begins to download,once its finished im unable to open it or install it

All Replies (1)

more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"