Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I have firefox V 3.6.24 and can not download new version. Get an Adobe error message about corrupt file?

  • 2 antwoorde
  • 6 hierdie probleem
  • 5 views
  • Laaste antwoord deur mikeanderson

more options

Using a Mac desktop OS X 10.6. I've made repeated attempts to update software. The download process for Firefox quits and a dialogue box pops up -- saying the new version did not download. File may be corrupt or unable to be decoded??. Process started by clicking on the New Firefox version is available for Free download on Mozilla home page.

Using a Mac desktop OS X 10.6. I've made repeated attempts to update software. The download process for Firefox quits and a dialogue box pops up -- saying the new version did not download. File may be corrupt or unable to be decoded??. Process started by clicking on the New Firefox version is available for Free download on Mozilla home page.

Gekose oplossing

OK, my apologies -- Problem solved. User Error. Never Mind.

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

More information - the popup box says: Adobe Reader could not open 'Firefox 8.0-8.dmg' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

The file was downloaded into my "download" folder? Is that related to the problem?

more options

Gekose oplossing

OK, my apologies -- Problem solved. User Error. Never Mind.