Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I tried downloading Firefox, and when I tried to open the file, it said it was corrupted.

  • 1 antwoord
  • 2 hierdie probleem
  • 2 views
  • Laaste antwoord deur cor-el

more options

I downloaded Firefox. When I opened the file though, it said it was corrupted.

I downloaded Firefox. When I opened the file though, it said it was corrupted.

All Replies (1)

more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"