We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Present version 7.0.1, get update available for 8.0.1. Fire off the update which starts a down load and finishes. Then get "connect to update server" that never connects. This has happened over a 2 week period.

  • 2 antwoorde
  • 15 hierdie probleem
  • 1 view
  • Laaste antwoord deur bniedfeldt

more options

My 7.0.1 program tells me there is an update available, 8.0.1.. I fire off the update which downloads an installer. When I restart firefox to get the update installed, it does the restart and fires off an new window stating it is contacting the update server. This will continue to contact for 30 minutes with no connection made. So my browser stays at 7.0.1.

Windows Vista Ultimate, sp2 64-bit.

My 7.0.1 program tells me there is an update available, 8.0.1.. I fire off the update which downloads an installer. When I restart firefox to get the update installed, it does the restart and fires off an new window stating it is contacting the update server. This will continue to contact for 30 minutes with no connection made. So my browser stays at 7.0.1. Windows Vista Ultimate, sp2 64-bit.

Gekose oplossing

try the alternate and easiest way by downloading from here and simply run

Lees dié antwoord in konteks 👍 1

All Replies (2)

more options

Gekose oplossing

try the alternate and easiest way by downloading from here and simply run

more options

OK. That worked. Any idea why the original update does not function? Is it pointing to a bad site name? Curious minds would like to know and I think the folks should clear up the issue.