Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Downloaded new 8.1 version but won't let me "apply" says don't have sufficent previledges?

  • 2 antwoorde
  • 80 hierdie probleem
  • 1 view
  • Laaste antwoord deur Susan

more options

After downloading the new version of firefox 8.1 could not follow the next 2 steps. When Drag fox to the applications icon when prompted clicked replace existing version, but then prompt says cannot do it because I don't have sufficent previledges. How can i complete download of the new version of firefox.

After downloading the new version of firefox 8.1 could not follow the next 2 steps. When Drag fox to the applications icon when prompted clicked replace existing version, but then prompt says cannot do it because I don't have sufficent previledges. How can i complete download of the new version of firefox.

Gekose oplossing

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

Lees dié antwoord in konteks 👍 2

All Replies (2)

more options

Gekose oplossing

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

more options

Thanks!! cor-el I now have the updated version.