Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I am unable to print using firefox message is "unknown printer error" No problem with other browsers

  • 2 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur eileenlib

more options

I tried to print a coupon from an e-mail and the message I got was "unknown printer error". I am able to print from word and other items on my desktop and also from another browser. I cannot print anything using Firefox. I have not had any updates recently and the problem seems to have happened spontaneously. Can you help.

I tried to print a coupon from an e-mail and the message I got was "unknown printer error". I am able to print from word and other items on my desktop and also from another browser. I cannot print anything using Firefox. I have not had any updates recently and the problem seems to have happened spontaneously. Can you help.

Gekose oplossing

Try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Make sure you reset all the prefs for that printer.

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Gekose oplossing

Try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Make sure you reset all the prefs for that printer.

more options

Thanks it worked. Actually I tried that before I posted my question. I went back and rechecked and I had missed one item. Turns out it made a difference. I can now print my coupons.