Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why can I access website at work with no problem but on my home pc the display is wrong unless i am in safemode

  • 1 antwoord
  • 1 het hierdie probleem
  • 16 views
  • Laaste antwoord deur cor-el

more options

I just loaded firefox(9.01) on home pc with default setting and the webpage graphics is screwy. I tried the website with all default settings at the time of initial install and webpage didnt display right - I since added some extensions and themes with no change. the only time it works is when I am in safemode - I have the same extensions and add-ons installed on firefox at work with the only difference is that I am running win7(64bit) at home and win xp at work.

I just loaded firefox(9.01) on home pc with default setting and the webpage graphics is screwy. I tried the website with all default settings at the time of initial install and webpage didnt display right - I since added some extensions and themes with no change. the only time it works is when I am in safemode - I have the same extensions and add-ons installed on firefox at work with the only difference is that I am running win7(64bit) at home and win xp at work.

All Replies (1)

more options

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")