Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Each (automatic) update loses all my passwords (and existing "help" is a nightmare)

  • 3 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

I have read MANY other people experiencing this problem, and I have seen no good answers. (Some answers require several days of parsing, and I don't have that much time.)

Every time Firefox updates itself automatically, it loses most of my passwords!!

Yes, I've read there is a "profile" yadda yadda yadda. But does that mean I need to jump through all kinds of loops when this automatic update happens?

If so, I will gladly leave Firefox and move to another browser.

I have never experienced such difficulty with any browser, never with Safari, which I left only because it wasn't working with many websites.

I use a Mac, OS 10.6.8

Thank you

I have read MANY other people experiencing this problem, and I have seen no good answers. (Some answers require several days of parsing, and I don't have that much time.) Every time Firefox updates itself automatically, it loses most of my passwords!! Yes, I've read there is a "profile" yadda yadda yadda. But does that mean I need to jump through all kinds of loops when this automatic update happens? If so, I will gladly leave Firefox and move to another browser. I have never experienced such difficulty with any browser, never with Safari, which I left only because it wasn't working with many websites. I use a Mac, OS 10.6.8 Thank you

Gekose oplossing

Why not update manually? If you do it that way, the profile is not in use when the update takes place, so nothing in it should be corrupted.

Lees dié antwoord in konteks 👍 1

All Replies (3)

more options

Gekose oplossing

Why not update manually? If you do it that way, the profile is not in use when the update takes place, so nothing in it should be corrupted.

more options

I'll try that. Thanks!

Too bad it doesn't come with any warnings with the automatic updates.

more options