Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I have been hacked, how can I help this from happening again?

more options

On Christmas day I was hacked. My contacts each received a bogus email purporting to be from me. I have now created a new Email address on a different site. How can I clear up the hacked mess? I had all my Emails going into that main one that was hacked.

Is there any way to keep this from happening again? A blocker? A new tab? Anything?

They used a large variety of things from Canadian Rx to Work at home stuff. I could use some help.

Bobbi Scherrer A very [up until now] happy Firefox user. I am even an Official member.

On Christmas day I was hacked. My contacts each received a bogus email purporting to be from me. I have now created a new Email address on a different site. How can I clear up the hacked mess? I had all my Emails going into that main one that was hacked. Is there any way to keep this from happening again? A blocker? A new tab? Anything? They used a large variety of things from Canadian Rx to Work at home stuff. I could use some help. Bobbi Scherrer A very [up until now] happy Firefox user. I am even an Official member.

All Replies (1)

more options

Please follow all of the universally recognized rules of safe computing, and youwill be good. Keep Windows and all applications up to date, stay away from cheesy websites, no piracy, etc etc etc Do a malware check with some malware scan programs. You need to scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and Searches are redirected to another site if you need additional help, please follow this instruction and checkup your pc

Gewysig op deur Swarnava Sengupta