Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

i can't access firefox so is there a file with a list of add ons you have?

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Vivek

more options

i got a new computer and i have the folder with the firefox from the other computer

i got a new computer and i have the folder with the firefox from the other computer

All Replies (1)

more options

Hi,

Please try this: In Firefox: Help (Alt + H) > Troubleshooting Information > Open Containing Folder. This opens your current Firefox Profile Folder & Files. Exit Firefox and delete the extensions folder and also the files named extensions.*. From the old Firefox folder copy only the extensions folder to this folder and any other folder and files bearing an extension's name (you can see this by doing a quick comparison of the two folders; most of the extra files/folders will have the extension name) and start Firefox. Firefox will open several tabs for the approval of the newly discovered extensions. Enable (tick) on all the tabs and click Continue, but click Restart Firefox only in the last tab. Firefox will automatically start and hopefully you'll have all the previous extensions back.