Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Applications, including Firefox and Pandora, do not recognize that I have updated to v 9.0.1 of Firefox, even thought I ahve updated to it twice. What can I do to have other applications recognize I am using Firefox 9.0.1?

  • 2 antwoorde
  • 12 hierdie probleem
  • 8 views
  • Laaste antwoord deur ideato

more options

I have updated to Firefox 9.0.1 on two occasions. I am still receiving messages from Firefox and Mozilla among others requesting me to upgrade to the latest version of Firefox in order for my system to function. When I do a Help>About Firefox, it shows that I am using version 9.0.1. What additional steps are required in order for other applications, including Firefox, to recognize that I am using version 9.0.1? Thanks. Rory

I have updated to Firefox 9.0.1 on two occasions. I am still receiving messages from Firefox and Mozilla among others requesting me to upgrade to the latest version of Firefox in order for my system to function. When I do a Help>About Firefox, it shows that I am using version 9.0.1. What additional steps are required in order for other applications, including Firefox, to recognize that I am using version 9.0.1? Thanks. Rory

Gekose oplossing

Your user agent is corrupted by Fast Browser Search (FBSMTWB) and that identifies you as Firefox/3.5.7

see your user agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 FBSMTWB

reset user agent as mha007 reply above

see also these pages and threads about Fast Browser Search (FBSMTWB in the user agent).

http://help.fastbrowsersearch.com/

http://www.pccybertek.com/2009/05/remove-fast-browser-search


thank you

Lees dié antwoord in konteks 👍 1

All Replies (2)

more options

You have a corrupt User Agent. Its showing that you are using Firefox 3.5.7. Perform the suggestions mentioned in the following articles:

Check and tell if its working.

more options

Gekose oplossing

Your user agent is corrupted by Fast Browser Search (FBSMTWB) and that identifies you as Firefox/3.5.7

see your user agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 FBSMTWB

reset user agent as mha007 reply above

see also these pages and threads about Fast Browser Search (FBSMTWB in the user agent).

http://help.fastbrowsersearch.com/

http://www.pccybertek.com/2009/05/remove-fast-browser-search


thank you