Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Trying to download puts me in endless loop of web pages

  • 6 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur streitax

more options

Firefox won't start. I try to download the latest and your website is an endless do-loop that never lets me actually download the program. I keep getting shunted to 'add this' and 'sign up for that' web pages but no download is offered. When I click on anything that pretends to offer a chance to download it takes me back to the start.

Firefox won't start. I try to download the latest and your website is an endless do-loop that never lets me actually download the program. I keep getting shunted to 'add this' and 'sign up for that' web pages but no download is offered. When I click on anything that pretends to offer a chance to download it takes me back to the start.

Gekose oplossing

Try downloading Firefox from this page.
http://www.mozilla.com/en-US/firefox/all.html

Select the language you want and the Operating System.

Lees dié antwoord in konteks 👍 0

All Replies (6)

more options
more options

Yes, I am.

more options

Assuming you are on Windows, Click on http://www.mozilla.org/en-US/products/download.html?product=firefox-9.0.1&os=win&lang=en-US -> Do you get a download prompt?

more options

No, I get a web page that shows me the three steps of downloading and asks me if I want to sign up for the email list. If I do that, I get a web page that asks me what kind of email list I want. If I answer that, I get a web page that asks if I want mobile or add ons or more information, if I answer that......, never, ever, do I get the little window in Step 1 asking me if I want run the download.

more options

Gekose oplossing

Try downloading Firefox from this page.
http://www.mozilla.com/en-US/firefox/all.html

Select the language you want and the Operating System.

more options

Thank you, it has been downloaded and it runs!