Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 2 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur mattbaldrick

more options

My browser is repeatedly crashing and has been for the last couple of weeks. It most often happens on pages with video links on them such as BBC Iplayer or opening a youtube video embedded on facebook etc. I am pretty sure that the problem is coming from the flash player plugin as I tried it with all other plugins disabled and it still crashed but with everything bar the flash plugin enabled it worked fine.

I've included the last three crash IDs

Cheers, Matt

My browser is repeatedly crashing and has been for the last couple of weeks. It most often happens on pages with video links on them such as BBC Iplayer or opening a youtube video embedded on facebook etc. I am pretty sure that the problem is coming from the flash player plugin as I tried it with all other plugins disabled and it still crashed but with everything bar the flash plugin enabled it worked fine. I've included the last three crash IDs Cheers, Matt

Gekose oplossing

The crashes seem to be caused by Trusteer Rapport

See also:

You can try to stop Trusteer Rapport if installing the latest version doesn't help.

Start Menu > Programs > Trusteer Rapport > Stop Rapport

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Gekose oplossing

The crashes seem to be caused by Trusteer Rapport

See also:

You can try to stop Trusteer Rapport if installing the latest version doesn't help.

Start Menu > Programs > Trusteer Rapport > Stop Rapport

more options

Gah I thought I'd removed that ages ago! Thanks very much it seems to be going alright now, keep my fingers crossed that it keeps this up.

Thanks very much, Matt