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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 3 antwoorde
  • 2 hierdie probleem
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  • Laaste antwoord deur marpag

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After upgrade to 9.0.1 firefox does not see my profile, not even in profile manager. I have created a new profile and copied the contents of the old one in and firefox again refuses to see it. A blank firefox page with "about" as the page is all that comes up. I need to know how to recover my old data.

After upgrade to 9.0.1 firefox does not see my profile, not even in profile manager. I have created a new profile and copied the contents of the old one in and firefox again refuses to see it. A blank firefox page with "about" as the page is all that comes up. I need to know how to recover my old data.

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Gekose oplossing

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The problem was this: on installing the new version of Firefox the profiles.ini file was deleted. When I finally realized that it was missing, I recreated it and immediatedly Firefox worked fine.

It beats me how this happened because I did nothing but let the update run on its own.