Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How do I get rid of the Fastoo advertising page when Firefox opens?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur joseprio

StevenGurg
StevenGurg
more options

Each time I open Firefox, a page called "Firefox Showcase - Successful Update" (on the tab) opens and asks for donations to support something called FASTOO opens in a new tab. Although it says "this page will only appear once." it appears with each and every opening of Firefox. Anyone have a way to defeat this advertisement from opening with each incidence of Firefox?

Each time I open Firefox, a page called "Firefox Showcase - Successful Update" (on the tab) opens and asks for donations to support something called ''FASTOO'' opens in a new tab. Although it says "this page will only appear once." it appears with each and every opening of Firefox. Anyone have a way to defeat this advertisement from opening with each incidence of Firefox?

All Replies (2)

Matt_G
Matt_G
more options

Hi StevenGurg,

You should look at this article about that specific issue and the article Preferences not saved. These should give you all the information you need!

If that doesn't work:

  1. Type about:config in the address bar
  2. Click I'll be careful, I promise if prompted
  3. In the Filter input field type startup
  4. Double click on startup.homepage_override_url
  5. Delete the text string and click OK
  6. Close Firefox and reopen the window to verify that it has worked.

Hopefully this helps!

joseprio
joseprio
more options

I'm Showcase's author; just wanted to confirm what Matt_G has posted, that this is because Firefox preferences not saving properly problem; that the page is shown every time is a side effect.