Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Every time I've tried to open my hotmail today, an H&R Block site pops up trying to get me to buy their tax prep software and I can't find a way around it. This is driving me crazy. Please help.

  • 3 antwoorde
  • 5 hierdie probleem
  • 6 views
  • Laaste antwoord deur Andrew

more options

Every time I've tried to open my hot mail today the page is usurped by H&R Block, trying to get me to buy their tax prep software and I don't see a way to close it out.

Every time I've tried to open my hot mail today the page is usurped by H&R Block, trying to get me to buy their tax prep software and I don't see a way to close it out.

All Replies (3)

more options

Are you having this issue in another browser too? Also possibly please give us a screen shot? Thanks!

more options

No, it doesn't come up in any other browser. The interesting thing this morning was I had inadvertently doubleclicked my hotmail icon and two windows came up, one over the other. The first one had the H&R Block site that is driving me crazy, which I closed, but the second one had my dear old emails without the dreaded H&R Block takeover. I haven't been able to send a picture of the page, but it looks like an H&R Block web site and lists the various tax prep software and prices. You can navigate all around the site, too.

more options

A screen shot would be helpful please.