Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I 've just installed Firefox for the first time (v9.0.1) & can't save any bookmarks. I don't get an error message & it looks like my bookmark saved but when I go in to look at my bookmarks, there are none there.

  • 5 antwoorde
  • 7 hierdie probleem
  • 1 view
  • Laaste antwoord deur Vivek

vinstra
vinstra
more options

I'm also having trouble importing my favourites from IE. I've gone through the steps to Import Data for Another Browser and it looks like it has worked but when I go to view my bookmarks it is still empty.

I'm also having trouble importing my favourites from IE. I've gone through the steps to Import Data for Another Browser and it looks like it has worked but when I go to view my bookmarks it is still empty.

Gekose oplossing

In Firefox Help (Alt + H) > Troubleshooting Information > Open Containing Folder. This opens the Firefox profile folder. After the folder opens, exit Firefox and rename the places.sqlite file in the folder and start Firefox. Before importing anything, please try to bookmark some sites and check.

Firefox Profile Folder & Files

Lees dié antwoord in konteks 👍 1

All Replies (5)

Vivek
Vivek
more options

Hi,

Please see this. You can look at the star in the location (address) bar. If it's colored, it usually means the page has been successfully bookmarked.

For importing from Internet Explorer please see this. You can also try the HTML method.

Gewysig op deur Vivek

vinstra
vinstra Vraag-eienaar
more options

i have tried those methods for adding bookmarks & they don't work. i have followed the procedure you mentioned for importing from Internet Explorer & I get as far as step 5, where it tells me the Import is Complete, however, when i go into the bookmarks menu there is no folder named “From Internet Explorer”. I have just tried to import my IE favourites as HTML and that didn’t work either.

Vivek
Vivek
more options

Gekose oplossing

In Firefox Help (Alt + H) > Troubleshooting Information > Open Containing Folder. This opens the Firefox profile folder. After the folder opens, exit Firefox and rename the places.sqlite file in the folder and start Firefox. Before importing anything, please try to bookmark some sites and check.

Firefox Profile Folder & Files

vinstra
vinstra Vraag-eienaar
more options

THANK YOU! that fixed all of the problems i was having :)

Vivek
Vivek
more options

You are welcome :)